Small Business has hard time to grow. Having fewer budgets and settling a business is really one feels annoying. There are other giant ventures, which swallow the niches that small business holds and grasp the markets all at once. To your excitement, there are several technologies we can use to achieve our goals faster and build a strong business in place and can be a competitor for this giant ventures too.
1. Online Booking System:
Normally small business schedule meeting with their prospects through emails, which is time consuming. Better use Online Booking system, which is hassle-free and saves a lot of time, which syncs to your calendar, allowing people to book according to your available schedule.
Online booking tools you can use:
This type of system even benefits the business that offers tours, accommodations, classes and services. Apart from meetings, also be used to automate tasks and appointments.
2. Project Management Tool:
Running a small business, you will be headed with all responsibilities and follow ups of your team. If you require to run meetings weekly, each time you have to deal with similar agenda. To deal with practically, use Project Management Tool and create templates for recurring activities. To make your team more accountable for the task they assigned with, you can easily share meeting agenda, action steps and notes with your entire team using this project management tool.
The 11 Best Free Project Management Apps
- Trello (Web, macOS, Windows, iOS, Android) for individuals and teams who need a work pipeline
- MeisterTask(Web, Windows, macOS, iOS, Android) for combining project ideation, planning, and execution
- KanbanFlow(Web) for combining kanban, time tracking, and Pomodoro
- Freedcamp(Web, iOS) for managing all projects and communications in a single tool
- Asana(Web, iOS, Android) for creating a to-do list powerful enough to manage projects
- Paymo(Web, Windows, macOS, Linux, iOS, Android) for freelancers who charge by the hour
- Bitrix24(Web, Windows, macOS, iOS, Android) for classic project management with Gantt charts
- Wrike(Web, Windows, Mac, iOS, Android) for spreadsheet-like features in a project management app
- Podio(Web, iOS, Android) for customizing your project management tool
- Yodiz(Web, iOS, Android) for Agile and Scrum teams
- Agantty(Web) for creating Gantt charts quickly and easily
3. Payment Gateways/Plans
Make it easy for your customers to pay. Offer credit card facilities and for online sales offer PayPal and Stripe. Customer will go elsewhere if they can’t use their payment method of choice. For some services and larger purchases, consider setting up a payment plan with recurring monthly payments.
4. 2Checkout.com, Inc
5. First Data Corporation
6. BluePay Processing LLC
4. Business Systems and Processes
When your team have questions and need to know how to do something, where do they turn? They inevitably turn to you the business owner if you do not put documented systems and processes in place. Having an up to date online portal for company knowledge, policies, guidelines, checklists and procedures means your team can find what they need to know quickly, they will have the correct information and will not have to call you at 2 am when you are on holiday in Hawaii.
5. Internal Instant Chat
The workplace these days looks considerably different from years ago. Teams are now spread out, working from home, contractors overseas or working while on the train. With mobile technology, it’s so easy to work from almost anywhere. This dynamic workplace doesn’t come without its logistical issues. Trying to communicate across time zones and bring teams together can be challenging. There are some excellent communication and collaboration tools available to make easier and fun. Project Management apps keep everyone together on projects and apps like Slack allow instant communication via chat, sharing documents and video calls.
Top Instant Messaging are:
1. Google Hangouts + Chat
3. WeChat Work
5. Skype for Business
6. Customer Relations
There are online tools to measure almost every area of your business, keeping in touch with your clients and prospects is essential. Need to know the anniversary date of a long-term contract customer, want to know when you last made contact with a customer? You can even find out how many times a prospect opened your proposal. Having this type of data at your fingertips is easily achieved and standard in most CRM software.
7. Getting Paid
There doesn’t have to be a delay from the time a service is delivered, or a proposal is sent to getting paid. Whether onsite or online, with a click of a button your customer can pay immediately. If you deliver a service to a client directly, for example servicing an air conditioner unit, have the hardware ready for them to sign and pay on completion. If you are sending out a proposal, get the client to accept the proposal and pay on the spot.
8. Internet Marketing
You used to have to have a degree in computer science to put up a website. Now, there are easy systems to create websites, blogs and landing pages quickly with very little tech knowledge, if you can use a word processor, you can create a website. Need beautiful images? You don’t have to spend thousands on boutique photography when you can buy images instantly over the internet. Anyone these days can make email newsletters look stunning and professional, template choices are endless.
These are just some of the ways that technology can help small business.
Just about everything in your business can be streamlined and optimized to save time and expense and achieve better results. Remember first to start to map out all your existing systems and processes and the ones you want to implement in the future. I call this building the Business Systems Infrastructure.
Once you have a good idea of what you need, set about finding expert help. All the work of finding the best solutions, testing it out and integrating it into your workflow will be in vain if your team aren’t properly trained. Support your team and customers for a friction-less transition. Embrace technology for what it can do for the future sustainability of your business.